PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.

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mrheavydee95
Posts: 28
Joined: Tue Mar 05, 2024 12:51 pm

PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.

Post by mrheavydee95 »

I'm receiving poller errors in my logs (see below). Is there a setting I'm missing to clear these errors?

2024-05-15 07:50:06 - PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.
2024-05-15 07:50:06 - PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.
2024-05-15 07:50:05 - PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.
2024-05-15 07:50:03 - PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.
2024-05-15 07:50:03 - PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.
2024-05-15 12:50:03 - SPINE: Poller[Main Poller] PID[1439285] PT[124758811945856] ERROR: Device[DEVICE1-RT01] polling timed out while waiting for 5 Threads to End
2024-05-15 12:50:01 - SPINE: Poller[Main Poller] PID[1439289] PT[134517713451904] ERROR: Device[DEVICE2-RT01] polling timed out while waiting for 6 Threads to End
2024-05-15 12:50:01 - SPINE: Poller[Main Poller] PID[1439289] PT[134517713451904] ERROR: Device[DEVICE3-RT01] HT[3] polling timed out while acquiring Available Thread Lock
2024-05-15 07:50:00 - SYSTEM WARNING: Primary Admin account not set! Unable to send administrative Email.
2024-05-15 07:50:00 - POLLER: Poller[Main Poller] PID[1439283] Maximum runtime of 58 seconds exceeded. Exiting.
2024-05-15 07:50:00 - POLLER: Poller[Main Poller] PID[1442314] WARNING: Data Template 'Interface - Traffic' is impacted by lack of complete information
2024-05-15 07:50:00 - POLLER: Poller[Main Poller] PID[1442314] WARNING: Data Template 'Interface - Errors/Discards' is impacted by lack of complete information
2024-05-15 07:50:00 - POLLER: Poller[Main Poller] PID[1442314] WARNING: There are 3 Data Sources not returning all data leaving rows in the poller output table. Details to follow.
2024-05-15 07:50:00 - POLLER: Poller[Main Poller] PID[1442314] WARNING: Poller Output Table not Empty. Issues: 36, DS[
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TheWitness
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Re: PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.

Post by TheWitness »

How many hosts, processes and threads? Is boost enabled?
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mrheavydee95
Posts: 28
Joined: Tue Mar 05, 2024 12:51 pm

Re: PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.

Post by mrheavydee95 »

I went to Go to utilities -> System utilities -> summary tab -> and increase mysql max_connections. I also played around with the max_connections, join_buffer_size and sort_buffer_size numbers to resolve these errors.

OK to close out this thread.
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